Campaign ​Manager, Customer Success (Remote)

Kyiv, Ukraine

Drive success for top e-commerce brands with our state-of-the-art referral marketing technologies.

Talkable, a pioneer in Referral Marketing for e-commerce, has been empowering brands like American Eagle, Ralph Lauren, SwimOutlet, Alo, Crate and Barrel, and Peet’s Coffee & Tea since 2010. Our remote team is based across the US and Europe, delivering superior results to our clients. Supported by YCombinator, 500 Startups, and leading angel investors, Talkable is a profitable and growing company.

Our goal is to provide flexible technology solutions and the best customer success to enable eCommerce brands to create personalized customer interactions and boost their revenue. We are looking for a Campaign Manager who can effectively communicate our product's capabilities and assist customers in developing their referral program strategies.

If you're enthusiastic about this role, we encourage you to apply!

Role Overview:

We are looking for a Campaign Manager to serve as the primary contact for our clients, helping them maximize the benefits of our products and develop effective referral program strategies.

Key Responsibilities:

  • You will create marketing strategies for Talkable clients together with our US Customer Success Team.
  • You will own the execution and optimization of referral marketing campaigns.
  • You will combine data analysis and client feedback to configure, operate and optimize campaigns to meet client objectives.
  • You will also provide valuable feedback to clients about campaign performance and optimization.
  • You will communicate and collaborate with internal teams to help define features to improve Talkable platform.
  • You will work in the Talkable admin panel to create campaigns using the HTML/CSS knowledge you acquire through our internal training.

Qualifications:

  • 1-3 years of experience in the Account Management role or any other role within Customer Success/Marketing department.
  • Upper-Intermediate English (written and spoken).
  • Excellent client orientation and analytical skills.
  • Masterful ability to deal with a large amount of tasks at a time.
  • Ability to work at late hours (Kyiv time):
    - Mon - Fri: from 1 pm to 10 pm

What We Offer:

  • Lead in Innovation: Become the leading referral marketer and drive our next growth phase.
  • Enhance your confidence: Engage in projects that are personally interesting to you and contribute to your career path.
  • Your Voice Matters: We value your thoughts and feedback; we celebrate innovative problem-solving.
  • Talented Team: Collaborate with a talented and fun team dedicated to creating a supportive work environment.
  • Transparency and Trust: Enjoy a culture of total transparency where everyone knows the company's goals, revenue, and progress.
  • Generous Benefits: Enjoy a generous stock option package, unlimited paid vacation and sick leave, and comprehensive medical/dental/vision benefits.
  • Career Growth: Develop your leadership potential and expand your responsibilities as you grow with Talkable..

Ready to lead and inspire? We want you on our team!

About Talkable:

Talkable is a Y Combinator backed company that offers a best-in-class referral marketing platform. We empower our clients to generate new customers and increase sales by harnessing the power of referrals. Learn more at www.talkable.com.

Fine Print:

We offer competitive salaries, 401(K) plans (US only), medical/dental benefits (US only), PTO, paid holidays, and equity compensation. Talkable is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

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