Customizable
Refer a Friend Programs

Program Basics

Post Checkout

Shown to each customer that purchases on your site.

The Talkable javascript tag automatically loads an overlay when each customer completes an order.

Program Basics

Invite Page

Hosted on a subdomain such as "Toms.com/invite." This page gives your customers the opportunity to share even
if they haven't just completed a purchase.

This screen is a Talkable iframe that sits on your site. The screen is designed
so that it fits naturally into your site experience.

Marketing the Program

Home Page

Link to the Invite Page from your home page
to increase the number of your customers that share.

Referral Status

Referral Dashboard

We also host a Referral Dashboard where users can track
the status of their invitations and referrals.

Your customers will find the dashboard via a link in the My Account section
or a link from the Invite Page.

What Your Customer's
Friends See

When your customers share from Talkable screens, their friends receive an email, see a Facebook post or receive a link.

All links shared via Talkable screens are white-labeled with a special subdomain that you designate for referrals such as “friend.toms.com”, which points to www.talkable.com.

Examples

Here are a few examples of the types of messages that
your existing customers would share with their friends:

Facebook Share Message

Offer Claim Page

When a friend of your original customer clicks on a Talkable link,
they are taken to a landing page called the Offer Claim Page.

Email Gating

Once the customer has entered an email address,
he or she will be able to claim the offer.

Email gating allows brands to collect email addresses from potential new customers
and allows Talkable to send reminder emails about the offer if a customer
doesn't make a purchase during that session.

Destination Site

The notification bar at the top of this page notifies the user
that their coupon code has been automatically applied.

Rewarding the Referrer

Referrer Redemption Email

Once a customer's friend has made a purchase, Talkable notifies
the original customer via email that their reward is pending approval.

Reward Paid Email

The referrer will receive a second email letting them know
that their friend's order has been approved
and that a credit has been applied to their account.

What About Mobile?

It's impossible to predict which device your customers and
their friends will use to share and claim referral offers,
so Talkable automatically detects their device
and displays a custom view to make it easy for them
no matter what they're using.

Desktop Offer

Mobile Offer

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